If you are not completely satisfied with your regular-priced items, we are pleased to offer you a refund within 14-days of the shipping date or delivery date, whichever is later.
Returned items must be in their original condition unworn, unwashed, not damaged, with original tags attached, and must be accompanied by the original packing slip. Once your refund is processed you will be notified via email. Please allow up to 7-days for your return to be processed.
Sale & Final Sale Items
ALL SALE ITEMS ARE FINAL SALE. We cannot offer refunds, exchanges, or credits on Sale items.
In addition, we cannot accept returns/ offer refunds on the following: sale items, special occasion wear and evening bags, undergarments, including leggings, pierced earrings, and hats & hair accessories.
Return Shipping
Please email requests to return items to Havenclothing@bellnet.ca
Orders - Customers are responsible for all return shipping fees. Parcels can be returned via Canada Post, UPS, FedEx, CanPar, or the courier of your choice. A tracking number is not required but highly recommended.
